Key takeaways
- The two numbers that cause most rejections: Amazon's 1000 px minimum on the long edge for zoom (3000 px ideal) and the 85%+ product-fill rule on the main image.
- Amazon main images require pure white (RGB 255,255,255) backgrounds — a product cutout composited onto white via the PNG-to-JPG route is the reliable workflow; a photographed off-white wall is a rejection.
- Accepted formats are JPG and PNG everywhere; images must stay under each platform's caps, and colour-managed sRGB files stop the washed-out look that Adobe RGB uploads cause.
- A compliant catalogue is a batch job: crop to ratio, resize to long edge, matte to white, compress to weight targets — four passes with one setting each.
- Zoom is a resolution story: below 1000 px there is no zoom at all, so the 3000 px master is the one spec that measurably lifts conversion.
The Specs, Per Platform
Amazon: main image pure white (255,255,255), product filling at least 85% of the frame, minimum 1000 px long edge for zoom (3000 px recommended — zoom quality is conversion-relevant), maximum 10,000 px, JPG or PNG. Secondary images allow lifestyle context; the main slot does not. Text, logos, watermarks and props are main-image rejection causes.
eBay: minimum 500 px, square recommended for the modern grid, maximum 30 MB — far more permissive than Amazon because quality drives search placement softly rather than via hard rejection. The first image is the one that wins the click; white or neutral background, product at a realistic scale.
Etsy: 2000 px minimum on the long edge for the best display, square-ish composition favoured, up to 10 images per listing, and the first image is the search thumbnail — Etsy's guidance is honest about lifestyle shots being acceptable and often better-clicking than sterile white.
Shopify: you own the page, so the real spec is performance — 1920-2560 px wide masters, compressed with the image compressor and WebP-delivered for the theme, square or the aspect your product grid uses, and the same zoom math (a 2000 px product photo supports a 2x retina grid plus a full-width lightbox).
The White-Background Workflow
Photographers shoot on seamless white and still get rejections: a lit white wall lands at RGB 240-250 with gradient shadows, and the bot checks the corners. The reliable route is the cutout-and-matte pass: remove the background to a transparent PNG, then convert to JPG with a pure-white flatten — which produces the exact 255,255,255 the spec demands, around a subject whose edges were cleaned in the cutout step.
The fill rule gets the other half of the rejections: the product occupying 70% of the frame because the photographer framed generously is a rejection regardless of background. The crop-and-resize step is 'tighten to 85%, then export at the long-edge target' — for a catalogue, one crop-ratio batch followed by a resize batch to 3000 px squares handles it uniformly.
Batch Processing a Catalogue
A supplier folder of two hundred photos goes through four shared-setting passes: (1) cutout and matte where backgrounds fail — the browser batch does 20 at a time (the batch conversion guide covers the workflow); (2) crop to square with the product centred and filling 85%; (3) resize to the long edge the platform wants (3000 px for Amazon zoom masters, 2000 for Etsy); (4) compress to weight targets — Amazon is not weight-strict, but a 500 KB-per-image listing set loads faster on mobile buyers, which is the number they do not print in the spec.
For genuinely open-ended catalogues (thousands of SKUs, weekly drops), the honest tool is a scripted ImageMagick pipeline on a desktop; browser batch is for the launch prep and the daily additions. In both cases the no-upload property earns its keep during pre-release work: photos of unreleased products are the file category whose leak has a price tag.
Beyond the Main Image: Angles, Lifestyle, Scale
Secondary-image best practice (and the actual conversion lever): fill the allotment — 45-degree angle, back, detail close-up, in-hand or in-context lifestyle, and a scale shot with a familiar object. The white-box-only mindset produces listings that answer no buyer questions; the marketplace rules allow every one of those shots outside the main slot.
Two quiet specs: files should be colour-managed sRGB (Adobe RGB uploads look washed-out on platforms that ignore the profile, which includes most of them), and the aspect-ratio discipline matters more than size — a consistent product fill across the catalogue is what makes a grid look professional, and the grid is the first thing a buyer browses.
Frequently asked questions
The questions people ask most about product photo requirements: amazon, ebay, etsy and shopify specs, answered directly.